As of 13 October 2026 (27 Asoj 2083). The bill check screen, payment partners and tariff are from Nepal Electricity Authority’s own website and its consumer tariff document, read on that date. We opened the bill check page but did not look up an account.
An NEA bill check online takes three things: your NEA office, your SC number and your consumer ID. Enter them on the Authority’s bill page, choose a date range, and the bill for that period appears. The same page lets you pay.
Paying early is worth it. NEA’s tariff gives a 2% rebate on the bill if you pay within 7 days of the meter reading.
This guide covers where to find the three numbers, the official places to pay, NEA’s app, and the home tariff with NEA’s own examples so you can check that a bill adds up.
Quick answers
| Question | Answer from NEA |
|---|---|
| Where to check | neabilling.com/viewonline, opened from “Check Bill” on nea.org.np |
| What you need | NEA location, SC number, consumer ID |
| Can I search by phone number | The page does not offer it |
| Rebate | 2% if paid within 7 days of the meter reading |
| App | NEA’s official app on Google Play and the App Store |
| Reconnection after a line is cut | Rs 250 to cut and Rs 500 to reconnect |
| Complaints | crm.nea.org.np/complain |
How to check your NEA bill online
- Open nea.org.np and choose Check Bill. It opens the page titled “Check NEA Bill (Pay Online / View Online)”.
- Select your NEA Location. This is the distribution centre that serves you, such as Baneshwor, Bharatpur or Butwal. The list has about 180 offices.
- Enter your SC No.
- Enter your Consumer ID.
- Choose the from and to dates.
- Submit. The bills for that period are shown, with the option to pay.
Where to find the SC number and consumer ID
Both are printed on any earlier NEA bill or payment receipt, along with the name of the office. If you have never seen a bill for the meter, ask the house owner or take the meter number to your NEA office.
Keep the three details in your phone. You will need them every month.
Where to pay an NEA bill
NEA’s payment page lists these online partners.
| Type | Listed on NEA’s payment page |
|---|---|
| Wallets | eSewa, Khalti, IME Pay, CellPay |
| Banks | Prabhu Bank, Mahalaxmi Bank, Nepal Investment Mega Bank, Himalayan Bank |
| Bank transfer system | connectIPS |
| For organisations | CorporatePay |
In each of them the steps are typically the same: choose electricity or NEA, select your counter, enter the SC number and consumer ID, check the name and the amount that appears, and pay. You can still pay at the NEA counter.
Whichever you use, read the customer name before you confirm. A payment made to the wrong consumer ID is slow to recover. Our guide to digital payment and banking complaints explains what to do if a payment goes wrong, and our comparison of payment gateways covers the services themselves.
The NEA app
NEA’s website links to its official app on Google Play and on the App Store, where it is listed as NEA Official. Install it from those links, not from an advert or a forwarded file.
A separate app, NEA Charge, is for electric vehicle charging stations. It is not for household bills.
More everyday apps are in our list of essential mobile apps in Nepal.
The rebate for paying early
The notes in NEA’s consumer tariff set the rebate.
| Who | Rule |
|---|---|
| Ordinary consumers | 2% off the bill amount if paid within 7 days of the meter reading |
| Government hospitals and health posts | 20% off if paid within 21 days |
| Industrial zones named by the government | An existing 10% discount on the monthly bill continues |
On a bill of Rs 1,000 the 2% rebate is Rs 20. It is small, but it comes every month.
The tariff document we read does not set out the extra charge for paying late, so we have not printed one. Your bill and your NEA office show what applies after the rebate period.
If a line is cut for non-payment, the service charges in the same document are Rs 250 for cutting the line and Rs 500 for reconnecting it, for both single-phase and three-phase supply.
NEA home tariff: single phase
This is the domestic table for a single-phase, 230-volt connection. Each cell shows the monthly minimum charge and the energy charge per unit.
| Units in the month | 5 ampere | 15 ampere | 30 ampere | 60 ampere |
|---|---|---|---|---|
| 0 to 20 | Rs 30, energy free | Rs 50, Rs 4.00 | Rs 75, Rs 5.00 | Rs 125, Rs 6.00 |
| 21 to 30 | Rs 50, Rs 6.50 | Rs 75, Rs 6.50 | Rs 100, Rs 6.50 | Rs 125, Rs 6.50 |
| 31 to 50 | Rs 50, Rs 8.00 | Rs 75, Rs 8.00 | Rs 100, Rs 8.00 | Rs 125, Rs 8.00 |
| 51 to 100 | Rs 75, Rs 9.50 | Rs 100, Rs 9.50 | Rs 125, Rs 9.50 | Rs 150, Rs 9.50 |
| 101 to 250 | Rs 100, Rs 9.50 | Rs 125, Rs 9.50 | Rs 150, Rs 9.50 | Rs 200, Rs 9.50 |
| Above 250 | Rs 150, Rs 11.00 | Rs 175, Rs 11.00 | Rs 200, Rs 11.00 | Rs 250, Rs 11.00 |
One note applies to 5-ampere customers. If use in the month goes above 20 units, the first 20 units are charged at Rs 3 a unit.
A unit is one kilowatt-hour. The ampere rating is on your meter and your bill.
How NEA works out a 5-ampere bill
The bill is built in steps: the minimum charge for the band your total falls in, plus each slice of units at its own rate. These four examples are NEA’s own, from the tariff document.
| Units used | NEA’s calculation | Bill |
|---|---|---|
| 5 | Rs 30 minimum, energy free | Rs 30.00 |
| 25 | Rs 50 + 20 × Rs 3 + 5 × Rs 6.50 | Rs 142.50 |
| 35 | Rs 50 + 20 × Rs 3 + 10 × Rs 6.50 + 5 × Rs 8 | Rs 215.00 |
| 55 | Rs 75 + 20 × Rs 3 + 10 × Rs 6.50 + 20 × Rs 8 + 5 × Rs 9.50 | Rs 407.50 |
To check your own bill, find your units in the first column of the tariff table, take that band’s minimum charge, then add the slices in order.
Other charges worth knowing
From the service charge list in the same document:
| Service | Charge |
|---|---|
| Line cut | Rs 250 |
| Line reconnected | Rs 500 |
| Meter moved to another place, single phase | Rs 700 |
| Meter test, single phase | Rs 500 |
| Name transfer, domestic, when a house is sold | Rs 1,000 |
Forms for a new connection and for transferring a meter are on NEA’s website under consumer services.
If something is wrong
| Problem | Where to go |
|---|---|
| No power | The “No Light” number for your area, listed on nea.org.np |
| Wrong reading or bill | Your NEA distribution centre, with the bill and a photo of the meter |
| Complaint in writing | NEA’s online form at crm.nea.org.np/complain |
| Paid, but the bill still shows as due | Keep the transaction ID and contact the payment service first, then the NEA counter |
NEA’s central office is at Durbarmarg, Kathmandu. Its listed phone is 977-1-4153051 and its email is information@nea.org.np. Office hours are Monday to Friday, 9 AM to 4 PM from 16 Kartik to 15 Magh and 9 AM to 5 PM in the rest of the year.
Need help with an online payment or a form?
We help with online bills, forms and applications. अनलाइन बिल भुक्तानी र फारममा सहयोग चाहिए भने सम्पर्क गर्नुहोस्।
Frequently asked questions
How can I check my NEA bill online?
Open “Check Bill” on nea.org.np, select your NEA location, enter your SC number and consumer ID, choose the dates and submit.
Can I check my NEA bill by phone number?
NEA’s bill page asks for the SC number and consumer ID. It has no search by phone number.
How do I get the 2% rebate on an electricity bill?
Pay within 7 days of the meter reading. NEA’s tariff gives ordinary consumers 2% off the bill amount.
Where can I pay my NEA bill online?
NEA’s payment page lists eSewa, Khalti, IME Pay, CellPay, connectIPS, CorporatePay and four banks: Prabhu, Mahalaxmi, Nepal Investment Mega and Himalayan.
How much is the electricity charge per unit in Nepal?
For a home on single phase, the energy charge runs from Rs 3 to Rs 11 a unit depending on the band, with a monthly minimum charge by ampere rating.
What does it cost to reconnect a cut line?
NEA’s service charges list Rs 250 for cutting the line and Rs 500 for reconnecting it.
Conclusion
An NEA bill check online needs your office, SC number and consumer ID, and takes a minute on NEA’s bill page. Pay within 7 days of the meter reading and the bill is 2% lower.
Once in a while, check the arithmetic too. The tariff table and NEA’s own examples above are enough to see whether the units and the amount match.
Sources
- Nepal Electricity Authority, website and consumer services menu: https://nea.org.np/
- Nepal Electricity Authority, Check NEA Bill page: https://www.neabilling.com/viewonline/
- Nepal Electricity Authority, online payments page: https://nea.org.np/payment
- Nepal Electricity Authority, consumer tariff rates document, read 13 October 2026: https://nea.org.np/pages/consumer-tariff-rates
Digital Solution Pvt. Ltd. is an independent publisher and is not affiliated with Nepal Electricity Authority. Rates are translated from NEA’s Nepali tariff document as published on the date shown. Tariffs change; your bill is the final word on what you owe.
Rabin Paudel
Rabin Paudel is the Founder of Digital Solution, a Content Creator, and an AI Trainer. He shares practical and easy-to-understand content on Artificial Intelligence, Digital Literacy, Online Services, FinTech, and Technology. His mission is to make technology simple, accessible, and useful for everyone.
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