If you have completed your National ID (राष्ट्रिय परिचयपत्र) biometric enrollment but the printed card has not arrived, you can often download an official digital copy called the eNID. This guide walks you through the current process on the National ID Citizen Portal, what details you need, and what to do if the download does not work.

Quick answer: Go to the DONIDCR Citizen Portal, open the eNID download section, enter your citizenship details (name in Nepali and English, date of birth in BS, and citizenship issuing date), complete the CAPTCHA, and download your eNID once your record is available.

Last updated: 12 July 2026. Reviewed by Digital Solution’s digital-service research team.

What Is eNID?

The eNID is an official digital copy of your National ID that the Department of National ID and Civil Registration (DONIDCR) makes available through its Citizen Portal. It is not the same as a phone photo of a printed card—it is an official file generated from your record. Acceptance can vary by institution, so treat it as widely useful but confirm before relying on it alone.

Before You Start: What You Need

• Your full name in Nepali, exactly as on your citizenship certificate
• Your full name in English
• Your date of birth (BS)
• Your citizenship issuing date
• A completed biometric enrollment (your record must be processed and available)

Step-by-Step: How to Download eNID

1. Open the official National ID Citizen Portal and go to the eNID download section.
2. Enter your full name in Nepali and English exactly as on your citizenship certificate.
3. Enter your date of birth (BS) and your citizenship issuing date.
4. Complete the CAPTCHA and select search.
5. When your details match a processed record, download the eNID file.
6. Save it securely and, if you need a printout, keep the copy in a safe place.

The portal also provides a user manual for downloading the eNID, which is helpful if a field is unclear.

If the eNID Download Does Not Work

• Record not ready: if your enrollment is still being processed, the eNID may not be available yet. Check again later.
• Details do not match: re-check spelling, dates and the citizenship issuing date against your certificate. Even a small difference can block the download.
• Still failing: contact DONIDCR support rather than repeatedly resubmitting.

Privacy: Keep Your eNID Safe

⚠️ Never upload an unmasked eNID, National ID or citizenship certificate to public Facebook groups, unknown websites or random WhatsApp contacts. Mask sensitive numbers before sharing digitally, store the file securely, and consider watermarking a copy when submitting it to a private organization.

Frequently Asked Questions

Is eNID the same as the physical card?

No. The eNID is an official digital copy; the physical card is the printed version. Some services accept the eNID, while others may still ask for the physical card.

Can I download eNID without the physical card?

Yes, once your record is processed and available on the Citizen Portal you can download the eNID even before the printed card arrives.

Why can’t I download my eNID?

Usually because the record is still processing or a detail does not match your citizenship certificate. Verify the details and try again, or contact DONIDCR.

For the full picture of how the eNID fits with NIN, the physical card, Nagarik App and Online KYC, read our pillar guide: Nepal Digital Identity Guide 2026. You may also find our 32 FAQs about the National Identity Card and where the National ID is mandatory useful.

Need help? Digital Solution publishes practical guides for Nepali users. For process guidance, contact us through our official website or WhatsApp: +977 9705433699.

Disclaimer: Digital Solution is an independent educational and digital-service assistance company. We are not affiliated with DONIDCR, Nagarik App or any government agency. Procedures and online services may change—always verify through the official National ID Citizen Portal.